Contents
Introduction
This case study of a state & local government is based on a September 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
Challenges
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
- End-to-end network and application performance visibility
- Voice and video monitoring
Use Case
The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:
- Enhanced visibility
Results
The surveyed company achieved the following results with LiveAction:
Top benefits realized with LiveAction:
- Increased network visibility for better decisions
- Ensured the network meets business objectives
- Improved performance reporting and analysis
About LiveAction®
LiveAction provides end-to-end visibility of network and application performance from a single pane of glass. We provide enterprises with confidence that the network is meeting business objectives, full network visibility for better decisions, and reduced cost to operate the network.