Contents

    Introduction

    This case study of a large enterprise industrial manufacturing company is based on an August 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Being able to answer the ever-present “why is my Application slow” “ question in minutes.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select LiveAction:

    Faced the following challenges:

    • End-to-end network and application performance visibility
    • Detailed, root-cause analysis with drill-down from flow to packet analysis
    • Voice and video monitoring
    • Capacity planning

    Use Case

    The key features and functionalities of LiveAction that the surveyed company uses:

    Top purchasing drivers:

    • Enhanced visibility
    • Cisco Trustsec-enabled Flow Analysis

    Results

    The surveyed company achieved the following results with LiveAction:

    Top benefits realized with LiveAction:

    • Improved productivity
    • Faster mean time to repair
    • Increased network visibility for better decisions
    • Reduced cost to operate the network
    • Required less time to manage the network
    • Ensured the network meets business objectives
    • Improved performance reporting and analysis
    • Saved 40 – 60% with LiveAction solutions.
    • Realized a return on investment in 1-6 months.

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    About LiveAction®

    LiveAction provides end-to-end visibility of network and application performance from a single pane of glass. We provide enterprises with confidence that the network is meeting business objectives, full network visibility for better decisions, and reduced cost to operate the network.